Understanding Brighton’s New Home Warranty: What’s Covered and What’s Not

January 22, 2025 3:26 pm
Published by Brighton Homes

Buying a new home is one of the most significant investments you’ll make. At Brighton, we’re committed to quality construction, thoughtful design, and ensuring your peace of mind. That’s why we offer a comprehensive new home warranty to protect your investment and provide homeowner protection throughout your journey.

In this blog, we’ll break down what’s included in Brighton’s new construction warranty and how it’s designed to give you confidence in your new home purchase.

What Is a New Home Warranty?

A new home warranty is a promise from your builder to address specific issues that may arise after you move in. It’s an essential part of ensuring your new home meets the quality standards you expect. At Brighton, our home warranty gives you peace of mind, knowing that if something goes wrong, we’ve got you covered.

The benefits of a warranty extend far beyond repairs. It’s a safeguard that ensures a worry-free homeownership experience and allows you to enjoy your new home without unnecessary stress.

Brighton’s Warranty Coverage: A Comprehensive Breakdown

Here’s what you can expect from Brighton’s new home warranty:

Move-In Ready Period (30 Days from Closing)

Coverage Details: For a period of 30 days, we address immediate concerns that may arise, like dripping faucets, clogged drains, or running toilets. These plumbing adjustments ensure everything is in working order.
Efficiently Addressed: Our team promptly resolves any issues to help you settle in comfortably.

Workmanship Warranty (1 Year from Closing)

Coverage Details: This warranty covers repairs for construction defects that don’t meet building codes, manufacture performance guidelines, or the NAHB guidelines.
Example Scenarios: If your kitchen cabinet doesn’t close properly or a tile is loose, we’ll take care of it.
10-Month Reminder: We proactively reach out before the one-year mark to address any concerns, so you never miss an opportunity for covered repairs.

Systems Warranty (2 Years from Closing)

Coverage Details: This phase protects critical systems in your home, including plumbing, electrical, and HVAC systems. If there are defects, we’ll ensure they’re resolved.
Peace of Mind: Knowing these vital systems are covered allows you to focus on enjoying your new home.

Structural Warranty (3 Years from Closing)

Coverage Details: This warranty includes load-bearing structural elements like your roof, beams, columns, foundation, and walls.
Focus on Safety: We prioritize the long-term safety and stability of your home, ensuring it remains a safe space for you and your family.

What’s Not Covered in Brighton’s Warranty?

While our warranty provides extensive coverage, there are a few general exclusions:

Normal wear and tear
Damage caused by misuse or lack of maintenance
Cosmetic imperfections after move-in
Live plant material
Homeowner alterations

Brighton’s Commitment to Service

At Brighton, we believe in going above and beyond for our homeowners. Our dedicated Customer Care Team is here to provide support throughout your warranty period and beyond. Whether it’s a quick fix or a more significant repair, we’re always just a phone call away.

Support Beyond the Warranty

Even after the warranty period ends, we’re here to answer questions or guide you toward the best solutions for your home. Our commitment to customer satisfaction never expires.

Encouraging Maintenance: Regular upkeep is key to preserving your home’s value. Simple actions like cleaning gutters, inspecting seals, and maintaining appliances can go a long way in protecting your investment. Brighton offers home care & maintenance guides for new homeowners to help keep your home in tip top shape year after year.

Frequently Asked Questions

How do I request warranty service?

Simply reach out to our Customer Care Team by filling out the warranty service form on our website or accessing your warranty portal. We’ll schedule an evaluation and address your concerns promptly.

What happens after the warranty period ends?

After your warranty expires, Brighton remains a resource for your homeownership needs. We’re happy to provide recommendations or guidance as needed.

Can I extend my warranty?

While we don’t offer extensions on the new home warranty, our team is always available to answer your questions and connect you with trusted service providers.

Why Choose Brighton

Choosing Brighton means choosing a builder dedicated to quality, service, and your peace of mind. Our new home warranty is just one of the many ways we’re committed to protecting your investment and ensuring your satisfaction.

If you have any questions or are ready to explore our available homes, don’t hesitate to contact us. Let’s find the perfect Brighton home for you.